Nhs Mental Health Complaints Procedure

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Making a complaint about your NHS care or treatment - NHS info…

(8 days ago) People also askHow do I complain about a mental health service?If you wish to make a complaint about a mental health service, you should either contact the service provider or the local ICB. But if you wish to complain about the use of the Mental Health Act on someone detained in hospital or put on a guardianship or under a community treatment order, complain to the Care Quality Commission (CQC).How to complain to the NHS - NHSnhs.ukHow do I complain about NHS services?You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the commissioner of the services, which is the body that pays for the NHS services you use.How to complain to the NHS - NHSnhs.ukWhat is the standard NHS complaints procedure?The standard NHS complaints procedure can be used to complain about primary care, community health or hospital services. There are two-stages: Local resolution: an individual should first complain to the service or commissioner of the service (either the local Integrated Care Board or NHS England) they wish to complain about.NHS complaints in England - The House of Commons Librarycommonslibrary.parliament.ukWhat services are covered by the NHS complaints procedure?The NHS complaints procedure applies to all services provided or funded by the NHS including GPs, hospitals, pharmacies, opticians, dentists and ambulance services. It also includes complaints about health and social care services such as NHS funded nursing home care and home based care packages. What is NOT covered by the NHS complaints procedure?NHS Complaints: A Step By Step Guide - together-uk.orgtogether-uk.orgFeedbackNHShttps://www.nhs.uk/contact-us/how-to-complain-to-the-nhsHow to complain to the NHS - NHSTo stop NHS fraud, call 0800 028 4060 or report NHS fraud on the NHS Counter Fraud Authority website. Page last reviewed: 7 November 2022. Next review due: 7 November 2025. Find out how to complain about the NHS, who to complain to, what to expect after you've made a complaint and what you can do if … See more

https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/making-a-complaint-about-your-nhs-care-or-treatment/#:~:text=You%20should%20contact%20your%20local%20health%20board%20if,investigation%20within%20specific%20areas%20of%20healthcare%20or%20clinicians.

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Complain about a hospital, community or mental health service

(5 days ago) WEBHow to complain. In the first instance, you should contact the service provider. All health and social care service providers must have a complaints …

https://www.cqc.org.uk/contact-us/how-complain/complain-about-hospital-community-or-mental-health-service

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Complaining about the NHS or social services - Rethink Mental …

(6 days ago) WEBNHS England commission services such as your GP, and healthcare for prisoners. You can contact them if you want to make a complaint about these services. Or you can …

https://www.rethink.org/advice-and-information/rights-restrictions/rights-and-restrictions/complaining-about-the-nhs-or-social-services/

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Making a complaint about your NHS care or treatment - NHS inform

(1 days ago) WEBMaking a complaint. You should contact the shop manager or practice directly if you’ve got a complaint about the following NHS services: GP practice. dental surgery. pharmacy. …

https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/making-a-complaint-about-your-nhs-care-or-treatment/

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NHS England » Feedback and complaints about NHS services

(2 days ago) WEBhospital care, mental health services, out of hours services, NHS 111 and community services such as district nursing you may wish to go to the next stage of the NHS …

https://www.england.nhs.uk/contact-us/feedback-and-complaints/complaint/

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How to make a health or social care complaint - Mind

(2 days ago) WEBDate the letter of complaint. Provide your name and address. Give a clear account of what happened and what went wrong. Include all the relevant facts such as dates and names but try to keep the letter concise. Attach …

https://www.mind.org.uk/information-support/legal-rights/complaining-about-health-and-social-care/how-to-make-a-complaint/

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Complaints and other procedures Parliamentary and Health …

(4 days ago) WEBThis includes complaints where: you identify that another procedure or review such as a patient safety investigation is taking place, or should be. you identify that a legal claim is …

https://www.ombudsman.org.uk/organisations-we-investigate/complaint-standards/nhs-complaint-standards/good-complaint-handling-guides/complaints-and-other-procedures

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Comprehensive guide to NHS complaints process in England, …

(5 days ago) WEBThis is known as the NHS complaints procedure. This self-help guide contains all the information you should need to make a complaint. If you have any further questions,

https://www.avma.org.uk/wp-content/uploads/Complaints-England.pdf

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Giving feedback or making a complaint about your health care

(8 days ago) WEBContact NHS England. NHS England PO Box 16738. Redditch B97 9PT. Email: [email protected]. Telephone: 0300 311 22 33. 9am to 4.30pm …

https://www.england.nhs.uk/long-read/giving-feedback-or-making-a-complaint-about-your-health-care/

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Complaints and Compliments - Birmingham and Solihull Mental …

(7 days ago) WEBIf you feel you would like the support of an independent advocate to support and assist with you in making a complaint, you can contact: For Birmingham area: …

https://www.bsmhft.nhs.uk/service-users-and-carers/customer-relations/complaints-and-compliments/

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Raising a concern or a complaint Greater Manchester Mental …

(7 days ago) WEBEmail: [email protected]. Make a complaint. Call: 0161 358 0600 Email: [email protected] . Or write to us at: PALS and Complaints Team, Greater …

https://www.gmmh.nhs.uk/customer-care

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NHS Complaints: A Step By Step Guide - together-uk.org

(Just Now) WEBThe NHS has a complaints procedure to help you to get the answers, explanations or resolutions to your concerns. By making a complaint, you can help to put things right

https://www.together-uk.org/wp-content/uploads/2023/09/NHS-Complaints-Step-By-Step-Guide_FINAL-1.pdf

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Compliments and complaints :: Avon and Wiltshire Mental Health

(Just Now) WEBThe Complaints Department. Bath NHS House, Newbridge Hill. Bath. BA1 3QE. Email: awp.complaints @nhs.net. Telephone: 0122 536 2900 or Freephone: 0800 073 1778. …

https://www.awp.nhs.uk/contact-us/patient-advice-and-liaison-service-pals/compliments-and-complaints

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How to complain about NHS hospitals & services Age UK

(2 days ago) WEBContact your ICB to make a formal complaint about any aspect of NHS care, treatment or services. Find your local ICB. Step 3: Your complaint will be investigated. During this …

https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/

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NHS Complaints Procedures

(7 days ago) WEBThe standard NHS complaints procedure can be used for most complaints about NHS services. However, other options may also be appropriate depending on the objective of …

https://researchbriefings.files.parliament.uk/documents/CBP-7168/CBP-7168.pdf

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Compliments, complaints and PALS :: Pennine Care NHS …

(7 days ago) WEBThe NHS complaints procedure is for service users, carers and relatives to raise concerns about care and treatment provided by us. They also seek to protect the interests of …

https://www.penninecare.nhs.uk/compliments-and-complaints

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NHS complaints in England - The House of Commons Library

(3 days ago) WEBIndependent Mental Health Advocates (IMHAs): IMHAs can help and support patients detained under the Mental Health Act to understand and exercise their legal …

https://commonslibrary.parliament.uk/nhs-complaints-in-england/

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Dorset HealthCare :: Concerns and complaints

(1 days ago) WEB*Under the NHS Complaints Procedure, complaints are usually investigated only if they are made within 12 months of the event, The Mental Health Act 1983 gives the CQC …

https://www.dorsethealthcare.nhs.uk/patients-and-visitors/compliments-concerns-and-complaints/raising-concerns-complaints

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Patient experience and complaints :: NHS Hampshire and Isle of …

(5 days ago) WEBComplaints about mental health services. Sussex Partnership NHS Foundation Trust: Advice and complaints (PALS) :: We can provide you with information or advice to …

https://www.hantsiowhealthandcare.org.uk/contact-us/patient-experience-and-complaints

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Addressing your concerns and complaints :: Southern Health NHS

(2 days ago) WEBContact the Complaints Team. Call 023 8231 1200. Email: [email protected]. Contact us using our online form. Write to: …

https://www.southernhealth.nhs.uk/your-care-and-information/how-to-raise-a-concern

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Complaints - NHSGGC

(6 days ago) WEBMental Health Hospitals, Resource Centres and Primary Care Teams. Family Health Service Complaints Glasgow City HSCP Headquarters Commonwealth House 32 …

https://www.nhsggc.scot/contact-us/complaints/

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