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The CMI Group Healthcare Contact Center

The CMI Group has the infrastructure and operational scale to provide flexibility in handling peak call volumes experienced by healthcare plans especially during … See more

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URL: https://www.thecmigroup.com/industry-expertise/healthcare/healthcare-contact-center

The CMI Group Healthcare

WEBOur Technology. CMI utilizes a leading cloud contact center for our fully integrated dialing platform, skills-based inbound call routing, IVR and call recording environments. We …

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The CMI Group How to Increase Your Health Plan’s Star Rating

WEBHow to Increase Your Health Plan’s Star Rating. Star Ratings are issued by The Centers for Medicare & Medicaid Services (CMS) each year to help the public make an informed …

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The CMI Group Patient Pre-collections

WEBThe CMI Group’s patient pre-collections program is designed to prevent payment delinquency and keep your patients out of collections. We leverage state-of-the art …

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The CMI Group Healthcare Collections Agency

WEBThe CMI Group operates a healthcare collection agency in Dallas, Texas with more than three decades of experience. With experience comes valuable insight to the unique …

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The CMI Group Outsourcing Open Enrollment for Health Plans

WEBNovember and December can be a hectic time for health insurance providers but outsourcing open enrollment can help health plans maximize the opportunity for new …

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Contact Center Services for The Government and The…

WEBThe CMI Group is a leading provider of contact center services for the Government and the public sector. As an industry veteran, CMI has the deep experience to offer smart …

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The CMI Group Medical Coding Outsourcing

WEBCMI offers a full outsourcing medical coding solution on a temporary or long-term basis. Our coders read the medical charts prepared by your providers and assign the appropriate …

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The CMI Group Industry Expertise

WEBIn the era of instant communication and on-demand services, today’s retail customers expect service excellence in every interaction in every channel: phone, email, webchat, …

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Patient Out-of-Pocket Payments Are on the Rise

WEBThe Movement Toward New Collection Strategies. The Affordable Care Act (ACA) has decreased the number of uninsured patients; however, the financial responsibility of …

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The CMI Group Contact Center Outsourcing for Healthcare Plans

WEBThe CMI Group is the premier provider of contact center outsourcing for healthcare plans. We help you to surpass quality performance standards and grow your membership …

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The CMI Group THE CMI GROUP PROVIDES WELCOME BASKETS …

WEBTHE CMI GROUP PROVIDES WELCOME BASKETS AND BLANKETS FOR THE HOMELESS. In December 2016, The CMI Group partnered with The Bridge to …

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The CMI Group Prior Authorization Outsourcing

WEBCMI obtains prior authorization for treatments, procedures, and admissions via careful coordination between patients, providers, and third-party payers as your outsourcing …

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The CMI Group Commercial Debt Collection Agency

WEBThe CMI Group is a 100% employee-owned company that is always in search of quality individuals who want to be part of our team. We have excellent opportunities in areas …

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The CMI Group Insurance Eligibility and Verification Outsourcing

WEBOutsourcing your insurance eligibility and verification tasks to The CMI Group can save you up to 60% on operational costs, eliminating the need to worry about employee salaries, …

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The CMI Group Government and Public Sector

WEBOur Technology. CMI utilizes the latest telecommunications and call center technologies to provide cost-effective, secure, and fully redundant systems for its clientele. Our VoIP …

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The CMI Group Harnessing the Power of Early Out Programs

WEBThe CMI Group is a 100% employee-owned company that is always in search of quality individuals who want to be part of our team. We have excellent opportunities in areas …

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The CMI Group Outsourced Denial Management

WEBThe CMI Group is a best-in-class provider of outsourced denial management for hospitals, health systems, clinics, and private practices. It can be easy for a billing office to get lost …

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The CMI Group Hosts Company Wide Donation Drive for Local …

WEBEstablished in 1997, The CACDC coordinates with law enforcement, child protective services, and medical and mental health professionals to help children and their non …

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