Support.help.ring.com

Improving your Ring Device Connectivity – Ring Help

WEBOpen the Ring app. Tap the menu (☰). Tap Devices. Select the Ring device you want to test. Tap Device Health. Scroll to the Network section. Note the color of the RSSI value …

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URL: https://support.help.ring.com/hc/en-us/articles/360030391371-Improving-your-Ring-Device-Connectivity

Understanding Your Ring Device's Device Health Page

WEBThe Device Health tile in your Device control panel contains operational information and how to check the health status of your Ring device (s). You can check the power …

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How to Connect your Ring Doorbell with Your In-Home Chime

WEBAutomatic chime detection. To automatically detect and configure your in-home chime: Open the Ring app. Tap the menu (☰). Tap Devices. Tap the doorbell you want to …

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How to Find Out What Ring Doorbell or Security Camera You Have …

WEBJump to: Video Doorbells. Security Cameras. Miscellaneous accessories If you want to get accessories for your Ring video doorbell or security camera, you may need to find out …

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Fixing Devices Falling Offline Repeatedly by Adjusting Your Router

WEBCheck for poor signal strength. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to …

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Solving Connection Issues with Your Ring Device – Ring Help

WEBIf your Ring device is far from your wifi router, it may be experiencing connection issues. Open the Ring app. Tap the menu (☰). Tap Devices. Select the Ring device you would …

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Troubleshooting Your Ring Chime Pro (2nd Generation)

WEBTap Devices. Select the Chime Pro. Tap Device Health. In the Network section tap on Change Wi-Fi Network, Reconnect to Wi-Fi or Change Connection Type (only one of …

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General Information on Ring Protect Subscription Plans

WEBThe Ring Protect Plan is a subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, alarm, and Car Cam. With a Ring Protect …

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Troubleshooting issues with your Ring Video Doorbell Pro

WEBOpen the Ring app. Tap the menu (☰). Tap Devices. Select the Ring device you would like to test. Tap on the Device Health tile. Scroll to Signal Strength under the Network …

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Reconnecting your Ring devices to wifi – Ring Help

WEBTo reconnect a Ring Video Doorbell or Security Camera to your wifi network. Open the Ring app. Tap the menu (≡).; Tap Devices and select the Video Doorbell or Security Camera …

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Checking Your Ring Device's Wifi Signal Strength – Ring Help

WEBTo check wifi signal strength—or RSSI (Received Signal Strength Indicator)—in the Ring app:. Open the Ring app. Tap the menu (☰).; Tap Devices and select the Ring device …

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Understanding your Ring device's Device Health – Ring Help

WEBIf something goes wrong, the information and tools on this page can help you solve it. To access the Device Health tile: Open the Ring app. Tap the menu icon (three horizontal …

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Troubleshooting Ring Notifications for Apple iOS Devices

WEBYou won't get notifications if your device is not connected to wifi. Check if your Ring device is online by checking Device Health in the Ring app: Go to the menu (≡) and tap …

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Ring Video Doorbell and Security Camera Frequently Asked …

WEBTo adjust the volume of the Ringer on your Ring Video Doorbell: Open the Ring app to access your Dashboard. Find the device whose volume you'd like to adjust and tap …

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Fixing Common Video Doorbell Pro Issues – Ring Help

WEBCheck your Ring device's signal strength. If your Ring device is far from your wifi router, it may be experiencing connection issues. Open the Ring app. Tap the menu (☰). Tap …

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Ring App Not Showing Video Or Connecting to My Ring Device

WEBIn the Ring app, go to Device Dashboard and tap on your device. Tap Device Settings. Tap Video Settings. Go to Live View and toggle on (blue), then go back to the Dashboard. …

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Battery in Ring Device Won't Stay Charged – Ring Help

WEBCheck Your Battery Charge Percentage in the Ring App. To see your battery charge percentage in the Ring app: Tap the menu (☰). Tap Devices. Tap the doorbell or …

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Firmware Updates For Your Ring Devices – Ring Help

WEBFirmware is a software that's embedded in Ring devices that keep it up to date. When you first set up a Ring device, updates are applied, after set up, firmware will make updates …

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Fixing Repeated In-App Setup Failures – Ring Help

WEBTap Settings (the gear icon), then tap Wifi. Under this setting, you'll see a list of different networks in range. Below that list, tap Ask to Join Networks, then tap Ask. Try to setup …

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