Patientaccesscollaborative.net

Patient Access Collaborative PAC

WebUpcoming Events. Jun 13. Webinar: PAC 2024 Benchmarks - session 1 12:00 PM - 1:00 PM EDT. Jun 27. Webinar: PAC 2024 Benchmarks - session 2 4:00 PM - 5:00 PM EDT. Jul …

Actived: 3 days ago

URL: https://www.patientaccesscollaborative.net/

Managing Healthcare Call Center Stress and Overload: Techniques …

WebSubmitted by Hyro, an Industry Partner of PAC. Calling to schedule a medical appointment can be stressful. Combine the discomfort of talking about a health problem …

Category: Medical Go Health

Diving into Bumps

WebThe reasons for the bump may vary but the key factor is the appointment change is instigated by the system, not the patient. The rate is derived by dividing the …

Category: Health Go Health

What's In a Name

WebTerminology. The use of nomenclature in health care has long been problematic for industry stakeholders, let alone patients. Terms like “Otolaryngology” and “Hematology” require …

Category: Health Go Health

Employee Turnover in Health Systems’ Contact Centers

WebAs reported in 2023, the median employee turnover rate was 27.3% for academic health systems and 25.0% for children’s hospitals. (Members, click through for …

Category: Health Go Health

Key Success Factors in Centralized Nurse Triage: A Profile of UNC

WebA growing area in patient access is centralized nurse triage. Using a patient “Pre-Call Intent” metric to strategically breakdown and measure patient access …

Category: Health Go Health

2024 Patient Access Collaborative Symposium

WebThe 2024 Patient Access Collaborative Symposium is open for registration! We are excited to bring everyone together again. This year, we are hosted by Emory …

Category: Health Go Health

Change Management Key to Vice President Role for Access Leaders

WebThe VP of Access for Northwell Health, Holly Koehler leverages her expertise in best practices of access workflows and outcomes, serving as a self-described …

Category: Health Go Health

Invited Institutions

WebPatient Access Collaborative Members. Baylor College of Medicine. Baylor Scott & White/Texas A&M. Baystate Health. Brigham and Women’s Health Care. Cedars-Sinai …

Category: Medicine Go Health

Welcome New Industry Partners

WebPAC's All Access Pass Podcast: Episode 17: Data in Patient Access Date posted April 19, 2024 Posted Storytelling with Data Date posted April 9, 2024 Posted by …

Category: Health Go Health

7 Best Practices for Patient Access: Lessons from High-Performing

WebThe Emerging Role of the Access Medical Director Date posted April 23, 2024 Posted PAC's All Access Pass Podcast: Episode 17: Data in Patient Access Date …

Category: Medical Go Health

Care Navigation Nursing Services: Transitions of Care Outreach …

WebThe Emerging Role of the Access Medical Director Date posted April 23, 2024 Posted PAC's All Access Pass Podcast: Episode 17: Data in Patient Access Date posted …

Category: Medical Go Health

The Rationale for a Vice President of Access

WebOf the 83 academic health systems 1 serving adults in the Patient Access Collaborative, 25 have roles that are designated as vice presidents – and that number is …

Category: Health Go Health

Industry Partners

WebWe are proud to partner with these industry leaders in patient access solutions: Valer’s technology speeds and simplifies prior authorization and referral management by …

Category: Health Go Health

Welcome New PAC Members!

WebPlease welcome our newest organizational members: The Queen's Health System and Moffitt Cancer Center! The Queen’s Health System (QHS) is a nonprofit …

Category: Cancer Go Health