Onsip.com

988 Joins the North American Numbering Plan

WebIt’s 988, newly designated as the short code for the National Suicide and Crisis Lifeline (the Lifeline). The FCC voted to create the new N11 code for the Lifeline …

Actived: 1 days ago

URL: https://www.onsip.com/voip-resources/industry-news-trends/988-joins-the-north-american-numbering-plan

VoIP Stats, VoIP Trends, and the Impact of COVID-19

WebOver the past decade, Voice over Internet Protocol (VoIP for short, also known as hosted PBX) has proven itself to be a valuable and reliable phone service for businesses of all …

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About the OnSip Company

WebOur Culture. OnSIP’s employees are the lifeblood of our company and we’ve created an inviting, collaborative, and inclusive workplace for almost 20 years. Working together, we …

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What Is a Virtual Phone Number

WebThe short answer to “what are virtual phone numbers” is simply this: Numbers that are used to transmit and receive calls over the internet rather than strictly through copper …

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5 Industries That Benefit From VoIP

WebNonProfit and Volunteer Networks. Another area that certainly has “cost effective” at the top of its priority list are nonprofits. One outcome of Covid was the rise in community mutual …

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What is WebRTC Signaling

WebIn a nutshell, WebRTC signaling allows for users to exchange metadata to coordinate communication. RTCPeerConnection is the API WebRTC uses to establish peer …

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OnSIP Customer Testimonial: Open Arms Treatment Center and Its …

WebOpen Arms Treatment Center first opened in 2009 and has since grown to three locations in Greensboro, Asheboro, and High Point, NC. The company contracts licensed therapists …

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Returning to the Office: Workplace Etiquette Post-COVID

WebRecognize and Respect People’s Physical Space. Returning to the office means being in close quarters with other people for long periods of time. After being told for months to …

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Inbound Calls Explained and How to Professionally Answer Them

WebOnce the caller listens to the presented options ( “Press 1 for Sales, Press 2 for Support…” ), she can then press a number on her phone’s keypad to be automatically routed to that …

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Great Moments in Video Conferencing: Healthcare Visitation

WebOlivia De Santos, visiting nurse with South Atlantic Health System, now has seven stops to make on her route through Boca Raton's Century Village on Thursdays.

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What Is Enhanced 911 (E911)

WebE911 stands for Enhanced 911, and it’s the part of the 911 system that automatically ties a location to the call—whether it’s a specific address or coordinates. If we had to explain …

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10 Sample Call Center Greeting Scripts

Web1. Call Center Departments. Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to …

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Business Voicemail Greetings: 5 Sample Scripts

Web2. Departmental Voicemail Greeting. Start with the name of the department so callers know they’ve reached the right place. If most of your calls have a common theme, provide a …

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HR Software and Apps For Growing Small Businesses

WebOne of the challenges of a growing business is how to navigate the ins and outs of your emerging Human Resources department. You want your company to have legitimacy in …

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What Are Call Detail Records (CDRs)

WebA CDR log lists every billable communications transmission on your phone system. This allows phone companies to generate your phone bills, and lets you keep definitive …

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Women in Technology You Should Know, Part 2

WebAnubha Maneshwar. When Anubha Maneshwar started her foray into technology, women were—and still are—egregiously underrepresented. This is …

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Voicemail Greeting Scripts: Doctor's Office, Law Office, Dental

WebA dentist's office voicemail script is similar to a doctor's office voicemail message. It should cover the basics: when the office is open, how to schedule an appointment, and what …

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