Ombudsman.vic.gov.au

Investigation into healthcare provision for Aboriginal people in

WebSummary. Background. 1. On 7 November 2022, the Ombudsman began an ‘own motion’ investigation into healthcare provision for Aboriginal people in Victorian prisons.

Actived: 9 days ago

URL: https://www.ombudsman.vic.gov.au/our-impact/investigation-reports/investigation-into-healthcare-provision-for-aboriginal-people-in-victorian-prisons/

A good practice guide to handling complaints Victorian …

WebThe steps in this section are the minimum standards the Victorian Ombudsman looks for when a person approaches us about the way an organisation …

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Victorian Ombudsman Statement on an Indigenous Voice to …

WebVictorian Ombudsman Statement on an Indigenous Voice to Parliament. 3 May 2023. The Victorian Ombudsman makes this statement in line with our ongoing …

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March 2024 Summary: Investigation into healthcare provision …

WebThe GEO Group Australia (‘GEO Group’), the operator of Ravenhall, said it is committed to providing culturally safe and appropriate healthcare for Aboriginal people in the prison

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Sustainability of Victoria’s child protection system put at risk by

WebThe Department of Health and Human Services has failed to act in the best interests of some of Victoria’s most disadvantaged children by neglecting kinship carers, …

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Make a complaint Victorian Ombudsman

Webwho your complaint is about. what you think has been done wrong. basic personal details. You’ll need to attach any relevant documents as evidence to support your case. There …

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Good Practice Guide to Dealing with Challenging Behaviour

Web4 www.ombudsman.vic.gov.au The guide is intended to be read alongside the Managing Unreasonable Conduct by Complainants Practice Manual developed by parliamentary …

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13YARN on 13 92 76 or Yarning SafeNStrong on 1800 959 563.

Web6 www.ombudsman.vic.gov.au Foreword This is the tenth report I have tabled into issues concerning prisons and other closed environments; an average of one a year.

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Child protection Victorian Ombudsman

WebInvestigation report Investigation into the management and protection of disability group home residents by the Department of Health and Human Services and Autism Plus Date …

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Ombudsman’s recommendations – fourth report

WebInvestigation into allegations of improper conduct in the Office of Living Victoria | August 2014. Victorian Ombudsman | Level 2, 570 Bourke Street Melbourne …

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State Trustees failed some of Victoria’s most vulnerable people

WebMs Glass found State Trustees had failed some of the most vulnerable people in Victoria. The agency manages the finances of around 10,000 Victorians who …

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Gaps in culturally informed healthcare put Aboriginal people at …

WebIn her report Investigation into healthcare provision for Aboriginal people in Victorian prisons tabled today, Victorian Ombudsman Deborah Glass finds the lack of …

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Contact us Victorian Ombudsman

WebUse our online form to create and submit your complaint. You can call us on 9613 6222 (between 10am-4pm, Mon-Fri). Or you can submit your complaint about a Victorian …

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Other ombudsmen Victorian Ombudsman

WebOther ombudsmen. If we aren't able to assist you with your concerns or complaint, there are other organisations that may be able to help. Banking, credit, insurance or …

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Prisons Victorian Ombudsman

WebPrisoners can make complaints to us. They can call us using a free call service available in all prisons. Calls to us are not monitored by prison staff. In most cases, prisoners who …

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Councils and complaints

Web26 Jul 2021. This updated guide provides advice on implementing new legislative requirements relating to complaints, using good practice complaint handling and building …

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WorkSafe Victorian Ombudsman

WebThe WorkSafe Claims Manual outlines the requirements agents must follow when managing claims. WorkCover Assist is a free service to help people with the dispute process. Use …

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Enquiry into the provision of alcohol and drug rehabilitation …

WebThe most identifiable themes are set out further below. Access to services. About 40,000 Victorians access AOD treatment services every year however access to …

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Public housing Victorian Ombudsman

WebPublic housing. We take complaints about public housing in Victoria. Find out how we can help. Housing Victoria provides eligible people with public housing and loans to assist …

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