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ISCAS – Independent Sector Complaints Adjudication Service

WEBIf you have any questions, please contact us. [email protected]. 0207 536 6091. Welcome To ISCAS. The Independent Sector Complaints Adjudication Service (ISCAS) provides …

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URL: https://iscas.cedr.com/

Code of Practice for Complaints Management – ISCAS

WEBCode of Practice for Complaints Management. Download. Version 2021. Download 16024. File Size 1.24 MB. File Count 1. Create Date 6 February 2022.

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Bupa Health Clinics – ISCAS

WEBhttps://www.bupa.co.uk/dental/dental-care/practices/london-west-end-health-and-dental-centre

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Complaints process – ISCAS

WEBISCAS will provide a written acknowledgement to you within 3 working days. It will then write to the provider to advise that you wish to escalate your complaint. The provider will …

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Making Complaints Count – ISCAS

WEBThe Parliamentary and Health Service Ombudsman (PHSO) report “Making Complaints Count” provides the results from research undertaken by PHSO that …

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How ISCAS works – ISCAS

WEBThe ISCAS Complaints Code of Practice (the Code) sets out the standards that ISCAS subscribers agree to meet when handling complaints about their services. The Code is a …

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ISCAS position on escalating private patient complaints in the NHS

WEBISCAS position is a re-statement of requirements of the system regulator and the position of the ombudsman: “Private patients treated in NHS locations in England …

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Subscribing to ISCAS – ISCAS

WEBThe healthcare regulators recognise the ISCAS Code as the standard for the independent sector and, in the case of England, the CQC seeks assurance about provider …

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What we do – ISCAS

WEBWhat we do. Independent Sector Complaints Adjudication Service (ISCAS) is one of the recognised independent adjudication services of complaints for the private healthcare …

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Who we are – ISCAS

WEBISCAS is owned by the Centre for Effective Dispute Resolution (CEDR). CEDR is an independent non-profit organisation and a registered charity with a vision that better …

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What we can do – ISCAS

WEBAt Stages 1 and 2, ISCAS subscribers can: Carry out an investigation into a complaint and offer an explanation for what happened. Offer to make an apology, or some other …

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Paterson Report recommends improvements in complaints handling

WEBThe Report of the Independent Inquiry into the Issues raised by Paterson highlights how patients were let down time and time again. It is difficult to read given the …

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ISCAS 2021-22 Annual Report Launch – ISCAS

WEBThe ISCAS 2021-22 Annual Report was launched on the 5 th September 2022. Baroness Fiona Hodgson CBE, Independent Chair of the ISCAS Governance …

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INDEPENDENT SECTOR COMPLAINTS ADJUDICATION …

WEB3. What is an independent healthcare provider? Independent healthcare providers include hospitals, clinics and independent doctors that provide services paid for

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ISCAS welcomes CQC Professor Ted Baker’s January blog – ISCAS

WEBProfessor Ted Baker, in Care Quality Commission’s (CQC) January update for those working in healthcare, reminds providers and professionals that only NHS …

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London King’s Cross Bupa Health Centre – ISCAS

WEBhttps://www.bupa.co.uk/health/health-assessments/our-centres/kings-cross

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HealthHero Solutions Ltd – ISCAS

WEBToggle High Contrast; Toggle Font size; About us. What we do; Who we are; Governance; Regulation; Complaints about ISCAS

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ISCAS Governance Advisory Group Meeting – ISCAS

WEB5 February 2019. The ISCAS Governance Advisory Group held the last meeting for 2018/19 today. The meeting was well attended by an extensive range of providers including, …

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