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Quick Start Guide

WebAt the beginning of each stage of the improvement programme it is important to reaffirm the content of the canvas and scope of the challenge. This helps to define the gap between …

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Improvement Questions

WebAs already seen in the Improving Improvement section of this toolkit, The Engineering Better Care report describes the development of a systems approach to health and care design …

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Why become a Systems Leader

WebSystems Awareness comes from an understanding of the elements of a systems approach to health and care design and continuous improvement.The team that drafted the …

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Improvement: Overview

WebThe IHI Model is a tool for accelerating improvement, based on three fundamental questions and the Plan-Do-Study-Act cycle to test changes in real work settings.

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Model for Improvement

WebThe model for improvement was developed by the Associates in Process Improvement as a tool for accelerating improvement and has been adopted by the Institute of Healthcare …

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What is a Systems Approach

WebA systems approach aims to determine the system design and implementation that delivers the best service. It has the potential to drive greater efficiency and a better understanding …

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Important Topics

WebThe following short sections are intended to describe a range of topics that are important in the successful delivery of system improvement. They are intended to bridge the gap …

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Executive Summary

WebExecutive Summary. The challenges facing the health and social care system are considerable — with competing pressures from an ageing population, increasing …

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Service Stakeholders

WebDescriptions of potential service stakeholders are useful in reminding an improvement team who is involved in or has an interest in the delivery of a particular service. Knowledge …

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Managing Improvement

WebThe successful management of improvement in complex systems is a practical challenge requiring an understanding of people, systems, design and risk perspectives along with …

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Describing People

WebPeople are diverse in their size and capability, whether they are members of the public, patients or providers of care. Systems should be designed to be accessible to, and …

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Improvement Definitions

WebThe culture of a community or system informs its philosophy and practice for improvement. Use : The way of life of a particular group, organisation or system. The philosophy, …

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