Help.max.com

Max Help Center

WEBGet answers to your questions about Max: sign in, billing, your account, and streaming. We’re here to help!

Actived: 4 days ago

Max Find out how to sign in to Max with your Max (or HBO Max) …

WEBChoose the device you're using: Here's how to sign in to the Max app: Open Max, choose Sign In and then Sign In again. Already signed in? Choose your profile (upper right) and …

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Max Here's what HBO Max subscribers need to know to start …

WEBIf you subscribed to HBO Max through us or an app store, there won't be any immediate changes to your subscription price. If you have the HBO Max 50% off launch offer billed …

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Troubleshoot the Max app or Max.com

WEBFirst, make sure the Max app and your Fire TV are up-to-date. Max app: On your Amazon Fire TV, highlight the Max tile and then press the Menu button on your remote (button …

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Max Get answers to your Max free trial questions.

WEBIf you're charged after starting a free trial, here are a few possible reasons: Offer doesn't include a free trial.. If your subscription plan or promotional offer doesn't include a free …

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Max Find out where to go to get answers to your questions …

WEBHere's how to find your subscription plan: In Max, do one of the following: Phone, tablet, or computer: Choose your profile and then Subscription.; TV device: Choose the Settings …

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Change your payment method

WEBYou need to update your payment method for your provider account. Find your provider below: AT&T: Go to AT&T's Change payment method article.; DIRECTV: Go to …

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Max Help Center

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Max Everything you need to know about cancelling your Max

WEBThings to know. Your Max subscription automatically renews until you cancel it. Deleting the Max app does not cancel your subscription. Cancel your subscription before your next …

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Max Find who bills you for Max so you can manage or change …

WEBMax subscriptions are available through many providers.How you manage or change your subscription depends on who bills you. If you know who bills you, skip to Step 2.. Step 1: …

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Max Find out what to do if your provider isn't listed on the Max

WEBMy provider isn't listed. Here's how to find your provider on the Connect Your Provider screen: Type your provider's name in the search box. Then, scroll up and choose your …

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Unexpected Max subscription charge

WEBIf you didn't subscribe to Max, find the Max charge on your bank statement and find who charged you below: An app store (e.g. Apple or Google): Cancel the Max subscription in …

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Max Get a list of all the providers that offer Max.

WEBApp store subscriptions aren't available in all countries. If you can't subscribe via an app store, you can sign up at Max.com.

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Change your payment method

WEBAmazon Appstore (Brazil and Mexico only); Apple; Google Play; Roku; Samsung TV; Prime Video Channels (Brazil, Colombia, and Mexico only): Go to Amazon's Manage payment …

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