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What precautions are you taking to ensure my health and safety

WebAll employees are required to frequently wash their hands, wear clean gloves and lab coats, and cover their heads and facial hair with hair nets before handling any food. We’ve …

Actived: 7 days ago

URL: https://hellofreshusa.zendesk.com/hc/en-us/articles/360045060194-What-precautions-are-you-taking-to-ensure-my-health-and-safety

Customer Care Contact – HelloFresh USA

WebNeed help with your HelloFresh order? Visit our customer care section to find answers to your questions or chat with us online.

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What precautions are your delivery partners taking

WebWe are working very closely with our delivery partners to ensure the quality and safety of our product while in transit. According to the CDC, “there is likely very low risk of spread from …

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How do I select a meal preference using the app

WebHow do I select a meal preference using the app? Click on the 'Settings' icon at the bottom right-hand corner. Click on 'Plan Settings' and select the plan you would like to update. …

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COVID-19 Updates – HelloFresh USA

WebCOVID-19 Updates. What would you do if an employee tests positive for COVID-19? Will COVID-19 impact your food supply? Will HelloFresh engage in surge pricing?

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Can I choose my meals

WebYes! You can select up to 6 meals per week for either 2 or 4 people here. Alternatively, You may follow the steps below: Log into your account and click on 'My Menu'. Navigate to …

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Are HelloFresh employees offered paid sick leave

WebYes. The health and wellbeing of our employees and customers is our highest priority. As such, all of our employees are given paid sick leave. We’ve also enhanced our sick leave …

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How do I update my delivery address on the app

WebHow do I update my delivery address on the app? Log in to your account on the app. Click on the 'Settings' icon at the bottom right-hand corner. Click on 'Plan Settings' and select …

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What delivery days are there in my area

WebWhen you sign up to receive your first HelloFresh Box, you'll have the option to select your delivery date from a list of available options in your area. You'll continue to receive …

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Can COVID-19 be transmitted through food

WebAccording to the Centers for Disease Control (CDC) “there is no evidence to support the spread of COVID-19 through food.” Additionally, “there is likely very low risk of spread …

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How do I redeem a HelloFresh discount

WebAll HelloFresh discounts can be redeemed during the checkout process here. click ' Do You Have A Promo Code? ' and a pop-up box will allow you to Apply your code. Under Order …

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Will COVID-19 impact your food supply

WebOur teams have prepared for a variety of scenarios and are working closely with our vast network of suppliers to minimize any disruptions to your service. Our food supply has not …

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Will my HelloFresh service be disrupted

WebHelloFresh is fully committed to serving our customers through these challenging times. Along with other food suppliers, we have been classified as “critical infrastructure” by the …

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What would you do if an employee tests positive for COVID-19

WebAll HelloFresh facilities have the highest level of food safety certification and we follow a rigorous process guided by the FDA and CDC to maintain the safety of our employees …

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How do I change my delivery address

WebAlternatively, You may follow the steps below: Log in to your Account.; Click on your name in the upper right-hand corner and head to your Account Settings.; Select 'Plan Settings'.; …

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Will HelloFresh engage in surge pricing

WebWe are committed to never engaging in surge pricing. We work with a wide variety of suppliers and are taking steps to properly source ingredients and continue delivering the …

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