Healthpaymentsystems.zendesk.com

HPS Customer Care

WebHealth Payment Systems and the SuperEOB®. Questions and answers related to HPS and what we do.

Actived: 9 days ago

URL: https://healthpaymentsystems.zendesk.com/hc/en-us

Where should I send my payment

Web7 a.m. - 5 p.m. (Friday) 9 a.m. - 1 p.m. (Saturday) CT. Mail: Send your check along with the remittance coupon from your SuperEOB® statement to: Health Payment Systems, Inc. P.O. Box 1450. Milwaukee, WI 53201-1450. Submit a request. Pay online: Login securely to your account at HPS Online Access or use the One-Time Payment …

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What does Health Payment Systems (HPS) do for me

WebWe partner with you to: Give you control of your healthcare expenses through our single monthly consolidated billing statement, the SuperEOB® Make it easy for you to manage your healthcare expens

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How do I pay securely

WebCall us: Pay securely by electronic check, debit card, credit card, HRA/FSA/HSA card. Customer care is available at 888.477.7968. Mail: Send your payment along with the remittance coupon from your SuperEOB® statement to: Milwaukee, WI 53201-1450. Pay online Login securely to your account at HPS Online Access or use the …

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How do I register

Web1. After you receive your first Super EOB Statement, go to HPS Online Access Registration . 2. On this first screen, please enter the following: Your First and Last Name. Your Statement Number from the upper-right hand corner of the SuperEOB statement you received in the mail. Your Group Number from your health insurance card.

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What is a SuperEOB®

WebThe SuperEOB® is an accurate, easy-to-read, summary and total of all the charges from your medical providers. From this monthly invoice, you will know exactly what to pay. It is: Designed like a credit card-like statement, with all in-network charges for your family, no matter how many providers you or your family members visited

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Payments – HPS Customer Care

WebPayments. Follow. Information about how payments are made and handled. What if I cannot pay my bill within 30 days? How do I update or delete a payment method? Where should I send my payment?

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What is an adjustment

WebAn adjustment is any debit or credit to your account applied by a provider in relation to your claim and processed by Health Payment Systems since your last statement. You may see an adjustment on

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How do I view my statements

WebTo access your previous statements: Log in to HPS Online Access Select 'Statements' in the navigation bar at the top Select the statement you wish to view. To archive or delete a statement: Cli

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Registration – HPS Customer Care

WebThis section contains information on how to register your account in HPS Online Access.

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How does Health Payment Systems (HPS) PayMedix Work

WebStarting at the top left, after an employee sees a provider, the claim is sent to HPS | PayMedix. HPS | PayMedix works seamlessly with your Third Party Administrator (TPA) to process a timely claim. Then, HPS | PayMedix pays the provider directly for both the employer and employee portions of the claim. Each month, HPS | PayMedix sends …

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How do I choose a doctor

WebHPS provides a database of in-network providers, to help you choose your doctor. No copay is necessary at an in-network provider. Go to HPS Online Access Click on Find a Provider

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How can a friend/relative make a payment on my behalf

WebOnline: Provide your account and statement numbers to your friend/relative; Ask him/her to go to onlineaccess.hps.md and click on Pay Now; Ask him/her to enter your account and statement number in the boxes as shown below

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Can I pay without registering

WebYes, you can. To use the Pay Now feature on https://onlineaccess.hps.md/, you will need your: Account Number Statement Number Your payment information (Credit Card

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Where is my HPS Account Number

WebYour HPS account number can be found on the upper right corner of your SuperEOB® statement.

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How do I view more details about my claims

WebFor Step by step instructions on navigating within Online Access: Log into your member portal account. Click on the “Claims” tab. This will bring up a screen that shows your claims within the last 30 days.

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My HSA card payment was rejected. What should I do

WebHPS Customer Care. 6 years ago. Updated. Check with your HSA card issuer (phone number is on your card) to find out if your payment may be greater than your HSA card daily limit or if there are any other restrictions on your HSA card. Some HSA cards can also be used as credit cards, so retry your payment, selecting payment by credit card.

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I can't log in. What should I do

WebHave you already registered for HPS Online Access? If not, go to HPS Online Access and complete the registration process.; Did your password expire after 60-90 days? Click on Forgot Password and receive a temporary password.; Paste it into the password box and retry your login.

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How do I read the SuperEOB ® – HPS Customer Care

WebHealth Payment Systems' SuperEOB is a monthly credit card-like statement that includes your entire family's healthcare claims and charges. It eliminates the many explanations of benefits and physician statements employees receive.

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