Healthcareexperience.org

What Leading with Inclusivity Means in Healthcare

WebToday’s episode of the Healthcare Experience Matters Podcast is a chat with Steve Meth, JD, MS, Chief Patient Experience Officer, Johns Hopkins Medicine, about what it means …

Actived: 8 days ago

URL: https://healthcareexperience.org/leading-with-inclusivity/

Keeping it Simple to Drive Excellent Patient Experiences

WebAs you will hear on today’s show, Jeff explains in simple terms how healthcare professionals can engage their patients to drive excellent experiences. We are grateful for Jeff’s …

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Reducing Healthcare Disparities and Elevating the Patient Experience

WebJoin us for a brand-new episode of the Healthcare Experience Matters podcast this week as we chat with Shawn Rossi, DHA, FACHE. Dr. Rossi currently serves as the Vice …

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Knowing Your Strengths to Improve the Patient Experience

WebThis episode serves as a reminder to the power of expanding and amplifying our strengths. Katie Owens is the Co-Founder and President of the Healthcare Experience Foundation …

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Turning Around a Healthcare Culture and Empowering People

WebToday’s episode is loaded with great insight from the perspective and experience of a legendary healthcare executive. Other subjects covered in today’s podcast include: …

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CARES™ for Consistent Patient Experiences

WebIn our second episode of Healthcare Experience Matters, Healthcare Experience Foundation (HXF) President Katie Owens joins the podcast to discuss CARES™ for Consistent …

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Delivering the Best Healthcare Experience Possible in the Face of …

WebA very special episode of the Healthcare Experience Matters podcast is available today.Our podcast host, Casey Callanan, interviews George Avila, VP, Mission Integration, and …

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About – Healthcare Experience Foundation

WebThe Healthcare Experience Foundation. The Healthcare Experience Foundation was founded to serve one purpose: to bring together the industry’s best minds—thought …

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What Patient Experience Data Has Revealed Since the Pandemic …

WebJan Gnida CPXP and Katie Owens, MHA, CPXP, join us on the Healthcare Experience Matters Podcast this week as we examine the interesting shifts in data within patient …

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Healthcare Experience Foundation – Transforming the Healthcare …

WebHealthcare Experience Foundation – Transforming the Healthcare Experience. Enroll in one of our certificate programs, designed for healthcare leaders answering their calling to …

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Leading with Compassion: A Guide to Effective Healthcare …

WebTo get you in the spirit for our upcoming Foundations in Compassionate Leadership Certificate program, we encourage you to check out inspiring snippets from recent …

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Building a Positive Workplace Culture in Healthcare that Lasts

WebAs Katie also discussed in today’s episode, it is never too late to start improving culture, and building a positive workplace culture that lasts really starts with an engaged workforce. …

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Navigating Generational Diversity in Healthcare and Beyond

WebLorraine Parker-Clegg joins the Healthcare Experience Matters Podcast this week for a truly inspiring chat about navigating generational diversity. Lorraine touches on the challenges …

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Enhancing Patient Experiences through Self-Reflection on …

WebWhen we look towards enhancing the patient’s experience, it’s not always about the time spent with patients. Although more time would be appreciated, healthcare providers can …

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What it Takes to Elevate Healthcare Leaders through Coaching

WebColeen Santa Ana, MHA, is a US Healthcare Executive with over 20 years in the industry. Coleen served as a Hospital President for the Sentara Healthcare system after …

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Building a Culture of Engagement to Drive Healthcare Excellence

WebBoosting morale and motivation is key as it fosters a positive work culture, where individuals feel valued and supported. Recognizing the hard work of physicians and staff creates a …

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What it Takes to Restore a Culture of Civility in Healthcare

WebOver the past 12 months our Healthcare Experience Foundation (HXF) team’s research and coaching have uncovered an unprecedented cost attached to incivility within healthcare …

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Brenda Ayers – Healthcare Experience Foundation

WebDr. Brenda Ayers is a Board-certified physician in Internal Medicine who serves as Medical Director for Health Equity for Nuvance Health. For 20 years, Dr. Ayers has made her …

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How Volunteers Elevate the Patient Experience

WebThe Healthcare Experience Foundation is dedicated to improving quality of care and healthcare delivery to drastically improve patient care outcomes.. Strong teams. Positive …

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