Hcscc.sa.gov.au
HCSCC and the Law
WebOur Charter sets out the rights of all people, their families, carers and nominees who use health and community services in South Australia. The Minister for Health and Ageing tabled the HCSCC Charter of Health and Community Services Rights in the South Australian Parliament on 8 March 2011. On the 23 June 2011, the HCSCC Charter came …
Actived: 2 days ago
What does the HCSCC do
WebWhat does the HCSCC do. The HCSCC helps consumers, carers and service providers – this includes government, private and non-government health and community services – to try and resolve complaints. We receive, assess and resolve complaints about health and community services in South Australia. We improve the safety and quality of health
For Service Providers
WebThe HCSCC encourages service providers to discuss complaints openly with consumers. This gives providers and consumers an opportunity to resolve the complaint at an early stage. Common reasons people complain are: They want to improve services for themselves and others in the future. Many complaints are a result of poor communication …
Do you need an interpreter or TTY
WebNational Relay Service. If you are deaf, or have a hearing or speech impairment, please contact us through the National Relay Service. TTY users. Metro: 133 677 and then ask for (08) 7117 9313. Country: 1800 555 677 and then ask for 1800 232 007. Speak and Listen users (speech-to-speech) Metro: 1300 555 727 and then ask for (08) 7117 9313.
About the HCSCC Charter
WebThe Health and Community Services Complaints Commissioner. to provide information, education and advice about the rights of consumers. when a complaint is made to HCSCC, to determine if the service provider acted reasonably. to monitor and report complaint trends and systemic issues to help improve services.
HCSCC Charter of Rights
WebThe Charter of Health and Community Services Rights sets out the rights of all people who use most health and community services in South Australia and to the family members, carers and nominees who act on behalf of a person seeking or using a service. If you would like further information about the Charter, please use the links below:
Annual Report 2006 – 2007 Health and Community Services …
Web28 September 2007 The Honourable John Hill MP Minister for Health CitiCentre Building 11 Hindmarsh Square ADELAIDE SA 5000 Dear Minister In accordance with the requirements of Section 16(1) of the Health and Community Services Complaints Act 2004 I have pleasure in presenting the 2006-07 Annual Report of the Health and Community …
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