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How to Maximize Asset Performance: Health Monitoring Solutions

The common theme of these service strategies is asset centricity. It’s about putting asset health at the core of your service delivery model and continuously … See more

Actived: 2 days ago

URL: https://fsd.servicemax.com/2021/09/01/how-to-maximize-asset-performance/

Becton Dickinson’s New Portal Speeds Up Service Delivery

WEBThus far, Becton Dickinson has seen success. The percentage of service requests resulting in same-day fixes jumped from 60 percent to 100 percent, and the …

Category: Health Go Health

The Old Model Doesn't Work: Revamping Service

WEBThe size and scope of the medical device industry is rapidly expanding, and as it does, so too does the service function that supports these machines.

Category: Medical Go Health

Crucial Metrics for Medical Device Manufacturers, Part 1: Contract

WEBEditor’s note: A version of this article appeared on MedTech Intelligence and is adapted here with permission.. I have been in the medical device service business for …

Category: Medical Go Health

Back to Basics: An Introduction to Service Basics

WEBIn a 2021 study conducted by Bain Research and ServiceMax, the top set of trends concerning executive-level service leaders were “table stakes” – these included safety …

Category: Health Go Health

Transforming Field Service When the “Field” Has Changed

WEBEditor’s note: A version of this article appeared on the Constellation Research Blog and is adapted here with permission.. Unless your field workforce is …

Category: Health Go Health

Field Service Performance Metrics: The Universal 9 Core Metrics

WEBEnter what we call the Universal 9: nine core service performance metrics that bridge type of company, vertical, region, and even strategy, and that form the core …

Category: Health Go Health

Why Environmental Issues and Resource Scarcity

WEBEditor’s note: In his previous post, Chris Owen introduced research conducted by the Advanced Services Group at Aston Business School and Noventum …

Category: Health Go Health

Transforming Service Departments from Cost Centers to Profit …

WEBThe transformation from a cost center to a profit center starts with enabling location-based service for technicians. They need to be able to build and optimize routes …

Category: Health Go Health

Asset 360 23R1 8.0 Release: All About Asset Data

WEBThe 23R1 8.0 release of Asset 360 was released Friday, April 21. In this release, we introduce features that give our customers deeper visibility into the …

Category: Health Go Health

Using Predictive Maintenance KPIs vs. Preventive Maintenance

WEBBy utilizing sensors to monitor operational conditions, storing historical and real-time data in the cloud and performing analytics, predictive maintenance KPIs make …

Category: Health Go Health

The Benefits of An Asset-Centric Service Management Platform

WEBEasier capture of asset data for real-time serial number reconciliation. Faster, simpler, and more accurate task completion for technicians—with fewer errors and …

Category: Health Go Health

Effective Safety Communication Strategy in The Workplace [5 Tips]

WEBThese five tips will ensure your employee safety communication system doesn’t fall on deaf ears. 1. Create a Plan for the Year. Rather than doing random acts …

Category: Health Go Health

3 Ways Field Service Firms Can Fight Rising Health Care Costs

WEBAfter health care reform legislation was passed 13 months ago, businesses including field service companies waited with trepidation to find out how things would …

Category: Health Go Health

This Week in the Field: The Story Behind One

WEBField service work is inherently mobile, which explains why the latest gadgets hold so much promise in the industry. Get beyond the hype, and there are …

Category: Health Go Health

Ideas for Giving Back During the COVID-19 Crisis

WEBIf you’re like me, you are concerned about the physical and economic impacts of COVID-19 across our entire world, and especially at-risk individuals and …

Category: Health Go Health

ServiceMax Announces Winners of 2023 MaxChoice Awards at …

WEBThe winners in this category are: Hach, a leader in developing innovative solutions to help customers analyze their water more efficiently and more effectively. …

Category: Health Go Health

6 Effects of Poor Workplace Communication in Business

WEBHere are 6 effects poor communication commonly has in the workplace: 1. Increased employee turnover. Employee retention is a huge metric because it is not only …

Category: Health Go Health

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