Engagys.com

Gen Z and Healthcare Engagys

WEBOnly 23.3% of respondents reported that they fully understand healthcare. To best serve Gen Z, health insurance companies could focus on first and foremost, educating this …

Actived: 4 days ago

URL: https://www.engagys.com/gen-z-and-healthcare

Survey: Health Plans Are Spending More, Using Multiple

WEBRISE, Engagys Present Results, Insights from Seventh Annual Survey of Healthcare Consumer Engagement Practices at 13 th Annual RISE Star Ratings Master …

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Gen Z Survey Results: 3 Strategies for Reaching Healthcare's

WEBRecent findings from an Engagys Gen Z research survey 2 show that: Only 23% fully understand health insurance. Yet 45% trust their health insurance. And 38% …

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Survey: Member Engagement Was Dominant Priority for Health …

WEBWILMINGTON, Del. and BURLINGTON, Mass. – Dec. 15, 2021 – Engagys, the leading healthcare consumer engagement consulting and research firm, and RISE, widely …

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A/B Testing: The Key to Effective Healthcare Communications

WEBA/B (or A/B/n) testing is an experimentation methodology that compares two (A and B) or more (A through n) versions of a communication to determine which …

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Multi-channel Healthcare Engagement Design Engagys

WEBMulti-channel Healthcare Engagement Design. April 16, 2021. Solution Brief. The explosion of digital channel use in healthcare driven by the pandemic presents a …

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Healthcare Consumer Engagement Engagys

WEBImpact / Outcomes. With decades of experience in healthcare combined, and hundreds of marketing and engagement projects, Engagys personnel have driven significant value in …

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Top 5 Healthcare Topics of 2022 Engagys

WEBTop 5 Healthcare Topics of 2022. December 12, 2022. Blog Post. Kathleen Ellmore. As we wrap up this year, here at Engagys, we are looking back at the …

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3 Tips to Design a Successful Healthcare Incentives Program

WEBHere are three tips to consider when designing an incentive program: 1. Size matters less than you think. While reward size should be considered, the design of the offer - not the …

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Top 5 Healthcare Topics of 2023 Engagys

WEBThe top 5 healthcare topics of 2023 include SDoH, social risk, data collection and other health care and health care engagement themes.

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Health Plan Professionals Survey: Member Retention and …

WEBIn 2024 health plan professionals face significant shifts in industry priorities. Medicare Advantage star ratings are anticipated to decline and there’s an increased …

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Innovative Opportunities to Improve Healthcare Consumer

WEBDespite the significant positive effect on member satisfaction, just 15% of MA plans deliver all three information and communication performance indicators (see …

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Transportation is a Health Equity Barrier: SDoH Survey Findings 2023

WEBIn May 2023, Engagys conducted an SDoH (or social determinants of health) survey of 570 U.S. respondents aged 18+. Among other findings, the survey …

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Key Performance Metrics: Taking Health Plan Call Center

WEBHEDIS metrics. 70% of calls answered within 30 seconds. 30 seconds or less to answer on average. 5% or less abandonment. CAHPS metrics – customer service. …

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SDoH Survey Findings 2023 Engagys

WEBLack of transportation is a barrier for some experiencing SDoH issues. Our SDoH survey finds that just over 20% of respondents lack reliable transportation. Not …

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Engagys Healthcare SMS Best Practices: Do's and Don'ts

WEBHealthcare SMS Do's. Use SMS texting in condition management and preventive programs. Texts are mobile and immediate and are viewed when consumers are making everyday …

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The Importance of C360 in Healthcare and How to Do it Successfully

WEBWith a coordinated, personalized C360 approach that puts the member first, there are many benefits to both the consumer and organization. For instance, members …

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Actionable Healthcare Insights Directly from Consumers Facing

WEBActionable Healthcare Insights Directly from Consumers Facing SDoH Barriers. April 19, 2022. Blog Post. Shannon O'Connell. Recently at the RISE Summit on …

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Supreme Court’s TCPA Ruling is Big News for Healthcare

WEBThe Takeaway. Last week’s Supreme Court ruling in favor of Facebook’s use of text messages is a significant development for health plans and providers. Based on that …

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