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How to contact us or provide feedback – Ro

Please note, you do have the option to turn off your automatic refills by following the step-by-step instructions listed here. However, if you would like to completely … See more

Actived: 4 days ago

URL: https://care.getroman.com/hc/en-us/articles/360003106052-How-to-contact-us-or-provide-feedback

Medical Guides – Ro

WEBWhat results can I expect from taking valacyclovir preventatively? What dosage of valacyclovir should I take if I want to treat an outbreak? When should I take valacyclovir …

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How to cancel an order – Ro

WEBIf you want to cancel a processing order If you would like to cancel an order that is currently processing, please contact us as soon as possible by emailing [email protected], …

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How do I change or cancel my subscription

WEBWant to change, pause, or cancel your Modern Fertility subscription? Follow these links below to make changes in your Ro account or Ro App! How to cancel an order. Delay …

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How Do I Request a Refill

WEBFrom the Ro app: Log in to the Ro mobile app. Tap on the Care tab in the bottom center of the page. Select the Treatment Card you would like to manage. Scroll down and tap Get …

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How to view my order history – Ro

WEBFrom your Ro.co account: There are two ways to access your Order History within your Ro.co account - (1) directly from your homepage and (2) within your account tab.

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How should I apply Latisse

WEBAfter washing your face and removing any makeup, apply 1 drop of Latisse to an applicator. Brush the applicator along the skin of the upper eyelid, where the skin meets the …

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How to cancel a subscription to the Body Program – Ro

WEBIf you would like to stop future subscription charges from automatically billing and you are a part of the Body Program, we’ve made this

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How to upload my photo and ID to complete my online visit – Ro

WEBStep 2 - After uploading a photo of yourself, you'll be prompted to share a photo of your government-issued photo ID. Click on Take or upload photo. Click on Upload a Photo if …

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Account Management and FAQs – Ro

WEBAccount Information and Management. How to update my account password. What do I do if I can't access my account? How to upload my photo and ID to complete my online …

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Delay My Next Order – Ro

WEBFrom the Ro App: Log in to the Ro mobile app. Tap on the Care tab in the bottom center of the page. Select the Treatment Card you would like to manage. Tap on Manage plan. …

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Submit a request – Ro

WEBSubmit a request. Your email address. Subject. Description. Please enter the details of your request. A member of our support staff will respond as soon as possible. Condition / …

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Where is Ro Available

WEBRo is licensed to provide service to members in all 50 states and Washington D.C. We are currently not able to serve those that live outside of the United States, which includes …

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Can I use my HSA or FSA card

WEBHere's how using your FSA/HSA dollars for Modern Fertility works: 1. Purchase your product: If Modern Fertility products fit your plan’s guidelines, you’ll pay for your …

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Turn Off Auto-Refills (Subscription) – Ro

WEBFrom the Ro app: Log in to the mobile app. Tap on the Care tab in the bottom center of the page. Select the Treatment Card you would like to manage. Scroll down and tap …

Category:  Health Go Health

How long does it take for my order to arrive

WEBAll orders at Ro qualify for free shipping. Ro does not process or deliver orders on the weekends, and all orders are subject to a 1 business-day pharmacy processing period. …

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Does Modern Fertility sell or share any of my information

WEBModern Fertility does not sell your personal health information to third-party organizations. Your personal health information (PHI) is shared only to the extent necessary to …

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