Beyondcommandandcontrol.com

Debate: Systems Thinking and Public Sector Performance

Actived: 3 days ago

URL: https://beyondcommandandcontrol.com/wp-content/uploads/2015/07/systems-thinking-and-public-sector-performance.pdf

System conditions: a powerful lever for change

WEBBy Jo Gibson and Brendan O’Donovan Although providers of public services would mostly proclaim a primary commitment to their service users, the unfortunate truth …

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Understanding and improving systemically

WEBMeilys Heulfryn Smith is the Programme Lead for Community Health and Social Care Transformation at Gwynedd Council. She describes her experiences working with the …

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Adult Social Care: a systems analysis and a better way forward

WEBJohn Seddon, December 2005. Vanguard Consulting Ltd Villiers House 1 Nelson St. Buckingham, MK18 1BU Tel: 01280 822255 www.systemsthinking.co.uk. Introduction …

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customer’s purpose leads to better services for the

WEB6 Check Do Plan UNDERSTAND YOUR ORGANISATION AS A SYSTEM TAKE DIRECT ACTION ON THE SYSTEM IDENTIFY LEVERS FOR CHANGE Figure 3.1 ‘Check-Plan …

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How to reform public services: one person at a time

WEBcare) keep them living their instability in an unending loop of public service dependency which never solves their problem. This is the dark secret of public-service waste: the

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The Vanguard Method and People Centred Systems

WEBThe Vanguard Method for People Centred Systems is now available online – you can follow the first steps that others have taken towards making dramatic improvements to the …

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John Seddon and the Vanguard Method – Vanguard Consulting Ltd

WEBAbout Beginning in 1987, John Seddon developed the Vanguard Method, a combination of systems thinking and intervention theory. Uniquely, this method’s sole purpose is to …

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Failure Demand – Vanguard Consulting Ltd

WEBThe latter consists of customer requests that are a normal part of providing a service. In conventional command-and-control service organisations, failure demand routinely runs …

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Health: an overview – Vanguard Consulting Ltd

WEBJohn Seddon gives an overview of what is learned by studying health services. Stroke Care System Archetypes Simon Caulkin – Reforming public service a person To continue …

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NHS SOMERSET AND SOMERSET COUNTY COUNCIL

WEB1 NHS SOMERSET AND SOMERSET COUNTY COUNCIL ‘DESIGN TO UNDERSTAND’ IN HEALTH AND SOCIAL CARE Ann Anderson, Deputy Director, Strategic …

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Chapter 8: Deliverology: the science of delivery, or dogmatic …

WEBPublisher: Triarchy Press Ltd; First Edition (11 April 2008) The three models were apparently to be found in use around the world, making sense to an approving Barber …

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Integrated service: does it pass the milk test

WEBFiona Catcher, Vanguard Consulting. It’s become a bit of a litmus test for me. Asked what integration meant to her, an occupational therapist told me wryly, ‘Now we …

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Deming’s seven deadly diseases – Vanguard Consulting Ltd

WEBDeming’s seven deadly diseases. (From Deming 1982 ‘Out of the Crisis’ Chapter 3) 1. Lack of constancy of purpose. Constancy of purpose – the first of the Fourteen Points – is …

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1813: Emergency healthcare in Denmark – Vanguard Consulting Ltd

WEBOn January 1st 2014, a new emergency phone based initiative was launched in the Capital Region of Denmark. The aim of this initiative was that the 1813 phone line would …

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Benchmarking is a fast route to mediocrity

WEBBenchmarking is a fast route to mediocrity. It is normal to assume that visiting other organisations might teach us something, I used to think so too. Taiichi Ohno, the man …

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55C-6e-20151012152531

WEB1. 2. 3. Demand, variation and systems thinking Begin with defining purpose ('what are we here to do?) Determine measures that capture the effectiveness of the end-to-end …

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Beyond Command and Control – Vanguard Consulting Ltd

WEBPrice: £20.00 + P&P Buy now Beyond Command and Control Synopsis This book offers to solve the UK productivity conundrum, dramatically improve health and care services …

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The Vanguard Care Conference 10th May 2011 What Really …

WEBOn the day that the government-commissioned Munro review published its final report into child protection, a group of systems thinkers came together in Buckingham to

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