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PCF Version 6.0.0 Process Definitions and Key Measures

WEBThe documents in this collection contain detailed definitions and key measures for the processes outlined in the PCF version 6.0.0. They are designed as …

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URL: https://www.apqc.org/resource-library/resource-collection/pcf-version-600-process-definitions-and-key-measures

APQC Process Classification Framework (PCF) – Healthcare …

WEBEffective benchmarking requires common definitions and processes. Like a shared language, organizations need to make apples-to-apples comparisons to obtain …

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APQC Process Classification Framework (PCF) – Health Insurance …

WEBEffective benchmarking requires common definitions and processes. Like a shared language, organizations need to make apples-to-apples comparisons to obtain …

Category:  Health Go Health

Industry-Specific Process Classification Frameworks APQC

WEBThe below images and links default to the most recent PDF version of the industry-specific process classification framework (PCF)®. Once there, you may also find additional …

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Using Metrics to Measure Process Health and Performance

WEBAPQC has consistently found that measure selection and benchmarking are among the top process management challenges for many organizations. At APQC’s …

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Focus on Process Maturity for Optimal Health APQC

WEBProcesses require structured audits to evaluate their relative health and to identify critical gaps in understanding, factors that impact the performance, and pinpoint …

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Training and Development Key Benchmarks: Healthcare Industry

WEBFrom APQC’s Open Standards Benchmarking® portal, this item highlights human capital management benchmarks in the Develop and Counsel Employees …

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Number of FTEs that perform the activity "manage health and

WEBThis measure calculates the number of full-time-equivalents to perform the activity "manage health and safety" per $1 billion revenue. The total cost is the sum of outsourced, …

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IT Organization Performance Key Benchmarks: Healthcare Industry

WEBGain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from …

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APQC Process Classification Framework (PCF) – Health Insurance …

WEBEffective benchmarking requires common definitions and processes. Like a shared language, organizations need to make apples-to-apples comparisons to obtain …

Category:  Health Go Health

Accounts Receivable and Collections Key Benchmarks: Healthcare …

WEBGain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue …

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Seven Steps to a Wellness Program That Works APQC

WEBMany organizations offer workplace wellness programs that aim to improve employee health, reduce health care spending, and increase productivity and retention. …

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3 Key Areas in Health Care Supply Chain Management APQC

WEBThe number one thing supply chain organizations should do is drive themselves into a position that allows them to have an equal voice in terms of how to …

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Sales and Marketing Key Benchmarks: Healthcare Industry

WEBPrepared using data from APQC’s Open Standards Benchmarking® in Sales and Marketing, this article highlights key performance indicators (KPI) benchmarks for …

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Accounts Payable Practices Report: Healthcare Industry APQC

WEBThis report highlights practices insights from the survey related to data and information standards, finance tools, and technology implementation from 2018 to 2021 …

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Finance Organization Key Benchmarks: Healthcare Industry

WEBPrepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks …

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Total cost to perform healthcare claims processing (excluding

WEBTotal cost of healthcare claims processing performed (excluding benefits and claims expense) / (Number of internal FTEs that perform the process group "adjudicate claims …

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Accounts Payable Key Benchmarks: Healthcare Industry APQC

WEBPrepared using data from APQC's Open Standards Benchmarking accounts payable, this table highlights financial management key performance indicator (KPI) …

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Supply Chain Management APQC

WEBAPQC provides the Supply Chain Management (SCM) resources and expertise you need to make sure your supply chain is running at maximum efficiency. Whether you want to …

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