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Medical Call Center: How to Set up One Aircall

Because patient privacy is a huge issue in the medical field, call centers that service these types of calls must remain focused on their core … See more

Actived: 6 days ago

URL: https://aircall.io/blog/call-center/medical-call-center/

Cloud-Based Telephone System for Healthcare Aircall

WEBHealthcare phone systems, often referred to as medical call centers or hospital call centers, enable businesses in the healthcare industry—like doctor’s offices, medical clinics, and …

Category: Medical Go Health

How to Stop Customer Service Stress from Ruining Your Day

WEBOne way to better weather periods of high pressure is to acknowledge this pressure as readily as its alleviation. More clearly: make a point to recognize your wins …

Category: Health Go Health

Call Center 101.pages

WEB34. Introduction. Call Center 101 is intended for managers who want to understand how to make a call center efficient and profitable. We will give you the keys to understand the …

Category: Health Go Health

VoIPhone System for Healthcare and GP Practices Aircall

WEBHealthcare phone systems, often referred to as medical call centres or hospital call centres, enable businesses in the healthcare industry—like doctor’s offices, medical clinics and …

Category: Medical Go Health

7 Tips for a Human-Friendly IVR System

WEBTip 5: Find out why they’re calling. Aircall, and some other cloud-based phone systems, let users “tag” calls by subject. Once a call has been reviewed, agents …

Category: Health Go Health

6 Tips to Supercharge Your Outbound Calls Strategy Aircall

WEBCreate a clear strategy for outbound calls. Tell your team what success looks like. Provide incentives and training. Build better call lists. Work collectively on your …

Category: Health Go Health

International Number: Call Internationally with a Local Number

WEBInternational phone numbers appear as local phone numbers to customers regardless of whether the company the numbers are linked to has a physical presence in the …

Category: Health Go Health

Phone System & Call Center Success Aircall

WEBSales & Support. Learn how AS Colour uses Aircall’s cloud-based call center to deliver great customer experiences and seamlessly grow its global premium apparel brand. …

Category: Health Go Health

Experience the #1 Phone System for Healthcare in the U.K. Blog

WEBIn an announcement from UK Secretary of State for Health and Social Care Thérèse Coffey, she shared a new plan to help healthcare providers see more patients …

Category: Health Go Health

Support Team Structure: How to Scale Customer Service Aircall

WEBThe first step is establishing leadership. “Aim for a ratio of 1 manager for every 7-10 employees to maintain a proper awareness of team and customer issues.”. …

Category: Health Go Health

10 Benefits of Human-Centered Design Blog Aircall

WEBBy taking a human-centered design approach, your customers get big benefits, and so does your business. Check out these 10 benefits that your business can …

Category: Health Go Health

Skill-Based Routing: Best Practices to Drive Success Aircall

WEBIt includes not only skill-based routing, but all the routing features you need such as IVR, queue callback, time-based routing, voicemail, insight cards, and much more. Aircall is a …

Category: Health Go Health

Aircall Raises $65 Million in Series C Funding Blog Aircall

WEBGet free access. This week, the Aircall team will celebrate our collective achievement: We’ve raised $65 million in Series C funding. Since inception, Aircall has …

Category: Health Go Health

VoIP Call Quality: 10 Best Practices for Improving Performance

WEBTest your system for the speed that you can request and receive data (ping). 9. Test your system for variations in response time (jitter). 10. Choose a reputable VoIP phone …

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Employee Benefits That Can Actually Improve Morale Aircall

WEBMany (if not most) employers offer popular employee benefits like health insurance, retirement plans, gym memberships, dental and vision, commuter benefits, …

Category: Health Go Health

Why Small Businesses Need to Accelerate Their Digital

WEB72% of small businesses are accelerating digitization because of COVID-19 and the need to operate a remote workforce or better engage with customers. Only 24% …

Category: Health Go Health