Accelerate.uofuhealth.utah.edu

The Five Elements of Patient Experience

WEBMost of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and often—hope. A patient’s experience begins the moment they …

Actived: Just Now

URL: https://accelerate.uofuhealth.utah.edu/improvement/the-five-elements-of-patient-experience

Grief in Healthcare: Understanding and Coping

WEBGrief is a natural and normal human response to loss. Grief has a way of causing us to reflect on the value of the people or things that were lost or will be lost in …

Category: Health Go Health

Instilling Hope and Compassion with Patients

WEBPatients know you care about them when you take the time to validate their agenda and concerns before you address your own. Compassion also stems from honesty. It comes …

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Providing Culturally Responsive Care for Native Patients

WEBAddressing the health needs of Native patients At the UICSL, we address several health needs that are unique to our Native patients. Healthcare access: Historically, indigenous …

Category: Health Go Health

What is the lifestyle medicine program

WEBWhile the exact flow of the appointment depends on the individual and their health, each lifestyle consultation is structured to help patients identify opportunities for lifestyle …

Category: Health Go Health

MyChart messages and updates

WEBMyChart messages and updates. For many patients, MyChart is the main method of communication for contacting their providers. The number of MyChart messages sent to …

Category: Health Go Health

How to Sustain Your Patient Experience Culture

WEBCreating a better experience for everyone—patients, staff, providers—takes consistency and small actions. For years, University of Utah Health’s Redstone Health Center in …

Category: Health Go Health

Mindful Movement: A Path to Holistic Well-Being

WEBThe basics – taking movement breaks Creating opportunities throughout the day to move brings many benefits: generating feelings of wellbeing, a boost in productivity, and …

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Using Check-In Questions to Promote Well-Being

WEB4 Tips from the experts. Tip 1: Use supportive prompts. As the check-in facilitator, you can use emotion coaching to respond to each participant (e.g., “Sounds like that was really …

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Why Introductions are Important to Patients

WEBA simple introduction to share your name and your role helps a patient know they are in good hands, and helps them understand what level of care they can expect. Build …

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Five Ways Our Culture of Wellness is Working

WEBFive Ways Our Culture of Wellness is Working. 1. We connect as humans. Human connection is a basic need for survival. When we are able to connect with others at …

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How to Practice Three Good Things

WEBMake time: Set an intention to practice journaling for a few minutes every day for 2 weeks. Research shows that just a couple of weeks can have effects that last 6 months to a …

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Harmful Myths About Asian Americans in Medicine

WEBThe model minority myth (MMM) is based on stereotypes of Asian Americans as whiz kids, geniuses, overachievers with Tiger moms who push them to succeed, etc. This myth …

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Top 10 Tips for Enhancing Your Well-Being

WEBResearch has shown that spending time outside can reduce stress, cortisol levels, muscle tension, and even heart rate! A 2019 study showed that spending at least 120 minutes a …

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The Science of Scheduling

WEBThe Science of Scheduling. Delivering a great health care experience is only possible with one crucial component: reliable scheduling. It’s such an essential part of efficient …

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Meeting the Behavioral Health Needs of Our Communities

WEBJan. 28, 2021 4 minutes. O. ver six years ago, we surveyed providers in University of Utah’s Community Physicians Group (CPG) to understand how well we were meeting patients’ …

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Pandemic Patient Experience: The 5 Elements of COVID-19

WEBTo help identify themes, we applied U of U Health’s 5 Elements qualitative model to help digest coronavirus comments. As a refresher, an exceptional patient experience reflects …

Category: Coronavirus Go Health

Transforming Healthcare for LGBTQIA+ Patients

WEBTransforming Healthcare for LGBTQIA+ Patients. University of Utah Health Transgender Health Program’s Ariel Malan and family physician Erika Sullivan discuss the Mountain …

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